Date: Fri, 29 Mar 2024 04:56:39 -0400 (EDT) Message-ID: <346560381.1577.1711702599090@VM-Atlas.lan.psur.cornell.edu> Subject: Exported From Confluence MIME-Version: 1.0 Content-Type: multipart/related; boundary="----=_Part_1576_552795066.1711702599074" ------=_Part_1576_552795066.1711702599074 Content-Type: text/html; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Content-Location: file:///C:/exported.html
If you get this error message when trying to install our software, you a= re trying to install an old version of the software. Current versions= (version 6 or later) of the PRL Reporting Software will install as updates to the prior versi= ons, so you do not need to uninstall the old version. We recommend th= at you download and install the latest version of th= e software.
In addition, it may be a good idea to uninstall the previous version bef= ore installing the new version. Uninstalling the old version can help avoid= confusion caused by having more than one version of the same program insta= lled.
Some older versions of the PRL Reporting Software=E2=80=99s installation= program checked for existing earlier versions and refused to install the P= RL Reporting Software if an earlier version was present. If you do no= t have access to the Internet or cannot download the= current version of our software, you should uninstall the old version befo= re installing a new version.